Wouldn't it be great if every customer trusted your expertise and never questioned you or your work?
Ha! We got jokes, right?
While not every customer is a pain and doesn't want to listen, we've all had run-ins with that impossible customer that has their own ideas and notions and "knows better" than you do.
In this week's episode we run through a simple process you can use to get your customers to pay attention to what you have to say all while making sure they still feel heard and understood. It's a win-win!
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