Million Dollar Landscaper Podcast

How to Handle A Customer Complaint - MDL Episode 43

In today's episode, we give you some tips on how to handle that customer that has a complaint.  We give you some first-hand experience we have had. Let us know what you have done to handle that customer that complained.  

How To Become The Local Expert - MDL Episode 42

Do you want to become the go-to person in your area for landscaping, water features, hardscaping or whatever your specialty is?  In today's episode, we give you some advice to get yourself on the path to becoming the local expert. These steps are exactly what we did in our own landscaping business to become the local expert in water features.

I Underbid That Job, Now What? - MDL Episode 41

In today's episode, we discuss how to handle underbidding a job.  We also discuss what to do in the future to prevent underbidding.
 
Do you need help with systems and procedures in your business?  Check out the Million Dollar Academy, inside we have pre-made systems and procedures for you to download and to make your own. Go to https://milliondollarlandscaper.com/join to find out more.

Transitioning Out of the Field - MDL Episode 40

In today's episode, we talk about a Facebook post in the free Landscaping Owners Group. The post was where a person was transitioning out of the field and how he heard his employees were saying "he has it easy" now that he is not working in the field. He was questioning how others have handled it.  We share how I went through this transition myself and how we handled it. We also give you three tasks you need to implement when you go through the same situation.

An Employee Stole From our Family Business - MDL Episode 39

In today's episode, we talk about how an employee stole from us.  We also tell you how to protect your landscape business in this situation.

Photography for Landscapers - MDL Episode 38

In today's episode, we have a special guest Scott Johnsen, who is here to talk to us about Photography for Landscapers.  Scott worked for a landscape company for a few years, then became a landscape business owner. Scott now works for a local landscape supply company as a manager, he also works for a few landscape companies managing their social media.  Scott will also share his story on how he started in photography. 
If you would like to ask Scott some more questions he can be reached at scottj0405@gmail.com

Where To Find New Employees - MDL Episode 37

In today's episode, we tell you a few places that have worked for us to find employees and a few ideas we have heard other landscapers are doing.  We also give you a few tips to get the employees to the actual interview itself.
 
Links mentioned in this episode:
https://www.indeed.com
https://craigslist.com

Stop Employees From Wasting Time - MDL Episode 36

In today's episode, we discuss various way stop help stop employees from wasting time.  Check out our FREE spreadsheet to share with your employees at https://milliondollarlandscaper.com/episode-36/

4 Reasons Why You Need An Estimating System in Your Landscaping Business - MDL Episode 35

In today's episode, we give you 4 reasons why you need an estimating system in your landscaping business.

Using Labor Burden to Your Advantage to Help Maintain Good Field Employees - MDL Episode 34

We have all heard of Labor Burden, but do you really know what it is and how to calculate it.  In today's podcast, we go over some of the basics of labor burden and what is involved in calculating the labor burden.  We also discuss how you can use it as a reward for your employees.